November’s Driver of the Month is Jeannette from Basel, Switzerland! Jeannette and Andrea, the owner of the company she drives for, came to visit our office in Berlin, so we sat down for a chat.
Jeannette has been driving for Andrea’s company in her hometown of Basel for seven years.
If you’re making plans in Basel, Jeannette highly recommends taking one of the four ferries that traverse the iconic and beautiful Rhine river. The ferries move along a cable with the natural flow of the river and are a relaxing and beautiful way to get to and from sightseeing destinations, like Basel’s beautiful and historic City Hall.
As for their recipe for success, they say it’s all about loving what you do.
“It’s not just doing a ride from A to B, it’s living the ride… Pay attention to little things, and it doesn’t finish when you drop off the client, it finishes when they’re where they have to be,” Jeannette said.
It’s not just Blacklane that appreciates Jeannette’s work. She receives glowing praise from her passengers:
“Excellent!” – David G.
“Wow, just wow. She was the best driver we’ve ever had. She took customer service to another level and represented Blacklane extremely well. I will ask for her in the future.” – Trent R.
It’s inspiring to hear from someone so passionate about providing exemplary service. Thanks for all the great work!