We are proud to announce that our first eligible Partner Prestige Club members have achieved Black status! These partner companies have provided superior quality for 12 consecutive months to attain the highest level in Blacklane’s driver loyalty program.
At the first ITB China last week, in Shanghai, 10,000 visitors discussed Chinese tourism trends.
May 22, 2017
Your feedback is what helps us grow our service in the right direction, which is why we held a poll to decide our next service class. Well, the results are in: Introducing Business Tuk-Tuks, available now in select cities.
April 1, 2017
It has been three months since we announced our first round of Silver Partner Prestige Club members. In that time, many Silver Partners have earned Gold status with their consistently excellent service, as rated by travelers!
January 2, 2017
Concerned that email was not always the most effective customer communication, our director of customer care and operations, Adam Homfray, sought an alternative.
December 23, 2016
Who we are
We don’t have a process for that? We don’t measure our employees’ productivity? You can make decisions by yourself? These and many other questions occupied my mind in the first days at Blacklane as Customer Care & Operations Manager.