Who we are

What is Open Skies?

In July we held our first Open Skies initiative in our Customer Care department from July 14 to 20. We spoke with Customer Care Trainer and Open Skies organizer, Jack Lewis, about the event. So what is Open Skies? Read on to find out.

August 2, 2018

Who we are

Come and join the Blacklane Finance Team!

Introducing our fun-loving, ever-laughing, yet hardworking Blacklane Finance team. Read on to not only find out more about the team but also whether they might be a good fit for you!

March 1, 2018

Who we are

Ellen – where Opera meets UX

Ellen was born in Melbourne, Australia but her family are spread across the commonwealth. By day, she works in Product Design as a User Experience Researcher; by night, she is an opera singer!

January 26, 2018

Who we are

BLCC 3: Beyond the typical customer care!

We don’t have a process for that? We don’t measure our employees’ productivity? You can make decisions by yourself? These and many other questions occupied my mind in the first days at Blacklane as Customer Care & Operations Manager.

December 16, 2016

Who we are

BLCC 2: As flexible and caring as you are

My name is Colin, I’m 23 years old and I moved to Berlin in May 2015. Shortly after that I became a part of the Blacklane family. I still remember the day of my interview when I got lost and was almost late.

December 9, 2016

News

BLCC 1: It’s not the game you play, it’s how you play it.

A last-minute booking, pickup time is in one hour and we have no driver assigned to it yet. I start to call drivers. The first one can’t be reached, the second has no availability. Time is running out. The passenger is expecting the driver’s details. Finally I have a driver on the phone, he has […]

December 2, 2016

News

Event services: not your routine job

Marten Lühmann manages transportation for customer events around the world. Along with a team of four people, he handles everything including corporate events, conferences, dinners, parties and roadshows in 50 countries. BL: You are an event manager at Blacklane, what does that mean? Marten: I manage our events team and we handle transportation around big […]

March 16, 2016