Blacklane at GBTA 2024: Key Takeaways and Insights for the Future of Business Travel


Discover Blacklane’s key takeaways and insights from the 2024 GBTA conference, focusing on the future trends and growth of the business travel industry.

The Blacklane team at GBTA 2024 conference. Image credit: Blacklane

The Blacklane team had an exciting and productive experience at the GBTA conference in Atlanta, where we exhibited, met with numerous travel managers, and delved deep into the future of business travel.

One of the standout sessions was the presentation of the 2024 Business Travel Index Outlook. This session offered invaluable insights into the industry’s health and future trends, making it one of the most important highlights of the conference. Here, we share our main takeaways from this crucial session and what they mean for the future of business travel.

Global Business Travel Spending Recovery

In 2023, global business travel spending saw a remarkable recovery, growing by 30% to $1.34 trillion. This represents 93% of pre-pandemic levels, driven by lingering pent-up demand and relative economic stability. Despite some lower-than-expected projections due to inflation and slow rebounds in key markets like China, the recovery signals a positive trajectory for the business travel industry. This resurgence underscores the resilience of the business travel sector and its crucial role in the global economy.

Forecasted Growth in Business Travel Spending

Looking ahead, business travel spending is forecasted to hit $1.48 trillion by the end of 2024, surpassing pre-pandemic levels for the first time. By 2028, spending is projected to exceed $2.0 trillion, with a compound annual growth rate of 7% from 2025 to 2028. This sustained growth highlights the importance and enduring nature of business travel. It also reflects the sector’s ability to adapt and thrive amidst changing economic landscapes and evolving corporate strategies.

Regional Variations in Business Travel Recovery

The recovery in business travel spending is not uniform across the globe. It varies significantly by region, with some areas rebounding faster than others:

  • Asia Pacific: This region emerged as the fastest-growing in 2023, with a 36% increase in business travel spending.
  • Western Europe: Experienced a 33% growth in business travel spending.
  • North America: Growth stabilized at 25%, indicating a steady recovery.
  • Emerging Europe: Recovery lagged, largely due to the ongoing war in Ukraine, which continues to impact travel and economic stability.

These regional differences highlight the uneven pace of recovery and the specific challenges faced in different parts of the world. They also underscore the need for region-specific strategies to navigate the complexities of the business travel landscape effectively.

Sectoral Differences in Business Travel Spending Growth

Growth rates also vary across different industry sectors. This variation provides insight into which industries are driving the resurgence in business travel:

  • Financial and Insurance: This sector is expected to grow by 72% from 2023 to 2028, reflecting its critical role in global business operations.
  • Arts, Entertainment, and Recreation: Projected to grow by 62%, indicating a robust recovery as these sectors resume pre-pandemic activities.
  • Retail Trade and Agriculture: These sectors are expected to see the least growth, highlighting potential areas of focus for travel providers to offer more tailored solutions.

Understanding these sectoral differences can help businesses plan their travel budgets and strategies more effectively, ensuring that they are aligned with industry-specific needs and trends.

Impact of Inflation, Economic Policies, and Balanced Risks

Persistent inflation and economic policies will significantly shape the business travel landscape. Central banks are expected to start reducing interest rates in late 2024, which could help stimulate further growth. However, inflation-adjusted spending levels are likely to lag behind pre-pandemic highs for several years. The outlook for economic and business travel growth presents balanced risks. Potential threats include persistent inflation, geopolitical tensions, and natural disasters. However, these risks are counterbalanced by factors such as faster disinflation, stronger U.S. growth, and technological advancements. Economic performance and policy decisions will heavily impact the business travel sector. Key determinants include China’s recovery and U.S. economic strength, with policy rate easing and fiscal stimulus measures expected to influence future growth.

Ground Transportation Spending in Business Travel

Ground transportation plays a critical role in the business travel ecosystem. In 2023, global spending on ground transportation for business travel reached $153.8 billion. This includes expenses for rental cars, taxis, ride-sharing services, and other forms of ground travel. Here is a regional breakdown of ground transportation spending:

  • North America: $48.0 billion (31.2% of total ground transportation spend)
  • Europe: $45.8 billion (29.8% of total ground transportation spend)
  • Asia Pacific: $59.8 billion (38.9% of total ground transportation spend)
  • Latin America: $5.2 billion (3.4% of total ground transportation spend)
  • Middle East & Africa: $3.3 billion (2.1% of total ground transportation spend)

These figures highlight the importance of efficient and reliable ground transportation solutions to support the growing business travel industry. They also emphasize the need for travel managers and businesses to prioritize ground transportation logistics to enhance travel efficiency and traveler satisfaction.

The 2024 Business Travel Index Outlook provides a detailed and optimistic view of the future of business travel. With significant recovery already underway and promising growth forecasts, businesses can look forward to a robust travel sector. However, they must also stay attuned to regional variations, sectoral differences, and the broader economic landscape to navigate the evolving travel environment effectively.

The Blacklane team is excited to bring these insights back to our clients and partners. We are committed to providing top-tier ground transportation solutions that cater to the diverse needs of business travelers worldwide. Stay tuned to our blog for more updates and expert advice on navigating the world of business travel.