A last-minute booking, pickup time is in one hour and we have no driver assigned to it yet. I start to call drivers. The first one can’t be reached, the second has no availability. Time is running out. The passenger is expecting the driver’s details. Finally I have a driver on the phone, he has time and we agree on a price. He presses the button and done, sold, the driver presses “on the way to pickup” and the passenger gets an SMS with his details. I punch the air, YES! If you could see me you might think I just scored a goal. Well, that’s exactly how it feels. There was a challenge and I found the solution.